4ca6cc243da78.png Shipping & Return 4ca6cc243da78.png

North America

  • FREE USPS first class shipping for all USA customers.
    >>> In Stock Items: Approximately 2-5 business days.
    >>> PreOrder Items: Approximately 2-3 weeks.

  • USPS Priority Mail 1-3 business days. $8
    [This option only Good for our in stock items]

Other Countries (Worldwide)

  • Shipping fees: $5.50 USD regardless of your order quantity. 
  • Delivery Time:
    >>>In Stock Items: Approximately 8-15 business days. 
    >>>Preorder Items: Approximately 2-3 weeks.

Olensme Return Policy
Returns are accepted for the following conditions within 14 days from the date of delivered.

1. Your lenses arrived damaged during shipment.

NOTE: WE CHECK EVERY PIECE OF LENSES BEFORE WE DISPATCH, UPON ARRIVAL,
YOU MUST CHECK WHETHER OR NOT THE LENS IS TORN BEFORE OPENING ANY OF THE BLISTER/VIAL!

WE ONLY ACCEPT UNOPENED VIAL/BLISTER IN ORIGINAL PACKAGE FOR ANY TORN CONDITIONED LENSES.

We will gladly resend your torn lenses [must be unopened vial/blister in original package], but you must mail back the lens!

2. We sent out the wrong item(s).
Items must be UNOPENED and sent back in original condition within 14 DAYS from the shipment delivered date.
Otherwise, we are sorry that you have to accept it.

Return the lens to the address on the envelope when you received your lenses. 
If you do not send back the wrong item within 14 days from the date of delivery, you will be charged for the second shipment.


We will not accept any returns in any of the following conditions:
1. You have had the lenses in your possession for more than 14 days from the date of shipment delivery. 
2. You have opened the lens bottles or boxes.
3. You have torn a lens while trying them on. Lenses are delicate and must be handled carefully.